Returns and Refunds
We want you to be 100% happy with your Revitive product. If you purchased your device directly from REVITIVE and you believe your goods are faulty or damaged or want to return the product within the trial period, please contact our UK customer service team on 0845 576 0002 who will be able to help you further. If the problem can not be resolved over the phone we will arrange a collection of the product.
If you purchased your REVITIVE Circulation Booster from one of our national retailers - Boots, Lloydspharmacy or Amazon, please contact them in the first instance.
You can cancel any order within 14 days, beginning from the day you receive the product. We will reimburse all payments received from you for the goods purchased and will also reimburse outbound delivery charges (if charged). You will be responsible for the cost of returning the product to us unless we delivered it to you in error. Our standard collection fee is £7.99 (some areas of Scotland and other remote postcodes will incur a surcharge cost of £19.99).
Risk-free home trial
- This offer is being made by Actegy Ltd (Company number: 04819502).
- The offer is subject to the terms and conditions set out below.
- The offer is valid for the following REVITIVE Circulation Booster products only:
- REVITIVE Arthritis-Knee
- REVITIVE Medic Circulation Booster
- REVITIVE Advanced Circulation Booster
- REVITIVE DX Circulation Booster
- If you are not satisfied with the product within 30 days of purchase for REVITIVE Medic, Advanced or DX or within 60 days of purchase for REVITIVE Arthritis-Knee (or within the current trial period) you can call our UK Customer Care team on 0845 871 3989 and follow the procedure outlined in the returns form enclosed with the order.
- No responsibility can be accepted for claims which are lost or delayed in the post, incomplete or illegible.
- If the conditions are met, we shall refund you the purchase price. The refund will be returned to the card you completed payment on within 28 days minus collection fee of £7.99 (some areas of Scotland and other remote postcodes will incur a surcharge cost of £19.99, see our delivery page for more information).
- You may only make a maximum of 1 claim per person.
- This is a consumer promotion only and is applicable to sales direct from Revitive.com and the Actegy Ltd call centre. Neither retailers nor wholesalers may apply.